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Frequently Asked Questions

  1. Do Alpine Club of Canada Members get a discount?

    Yes! Alpine Club of Canada members get a discount: simply purchase your ticket at the regular price and you will get $10 back (in cash) for your ticket when you show your member card at the door before the show. (Get your membership now!). Your discount can only be redeemed at the door on the day of the show. One discounted ticket per member.
  2. Do you offer group discounts?

    Group ticketing is considered on a case by case basis, and only for the Sunday matinee show. Please contact us for more information.
  3. Where can I buy tickets?

    You can purchase tickets online only.
  4. How long is the whole program?

    Typically any given program will last between two-and-a-half and three hours. This is made up of 5 – 8 short films, between 5 minutes and 50 minutes long, with an intermission half way through. Check back in January to get a better idea of how long each film will be.

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  5. Are the films going to be the same for each program?

    Each program will have different films being screened. Check back in early February to see the line-up being offered this year.

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  6. What if I'm late?

    The BMFF World Tour is organized by volunteers who want to watch the films as well. Once the films start we lock the front doors, so try not to be late! However we try to have a person keeping their eye on the front from time to time.

    Seating is on a first-come-first-serve basis, and people usually start lining up outside the theatre 30 minutes before the doors open – so get there early!
  7. How do I get my Alpine Club of Canada (ACC) discount?

    Simply purchase your ticket at the regular price and you will get $10 back (in cash) for your ticket when you show your member card at the door before the show. (Get your membership now!). Your discount can only be redeemed at the door on the day of the show. One discounted ticket per member.
  8. Do you offer ticket refunds?

    Tickets may be refunded through Brown Paper Tickets up to 24 hours prior the show time. Please contact their customer support for more information. Refunds will not be given at the door.

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